Welcome to the ironman4x4.sk e-shop

Terms and conditions

General Terms and Conditions

I. Basic Provisions

  1. These general terms and conditions (hereinafter referred to as "terms and conditions") are effective from 01.07.2024 in accordance with the provisions of Act No. 108/2024 Coll. - new Consumer Protection Act (hereinafter referred to as the "Consumer Protection Act"), which replaces these acts:
    • No. 40/1964 Coll. Civil Code as amended, Act No. 250/2007 Coll. on consumer protection and on amendments to the Act of the Slovak National Council,
    • No. 372/1990 Coll. on offenses as amended, Act No. 102/2014 Coll. on consumer protection when selling goods or providing services based on a distance contract or a contract concluded outside the seller's premises and on amendments to certain laws

IRONMAN4x4 CEE, s.r.o.

Company ID: 35 780 606
Tax ID / VAT ID: 2020222424/SK2020222424
Registered office: Vyšehradská 4, 851 06 Bratislava, registered in the Commercial Register of the District Court Bratislava I, Section Sro, Insert No. 21003/B

Contact details:
Email: ironman4x4@ironman4x4.sk
Phone: 0910 124 459
Website: ironman4x4.sk

(hereinafter referred to as the "merchant")

  1. These terms and conditions regulate the mutual rights and obligations between the merchant and a natural person who concludes a purchase contract (hereinafter referred to as the "buyer") through a web interface located on the website available at ironman4x4.sk (hereinafter referred to as the "online store").
  2. The provisions of the terms and conditions are an integral part of the purchase contract. Different arrangements in the purchase contract take precedence over the provisions of these terms and conditions.
  3. These terms and conditions and the purchase contract are concluded in the Slovak language.

II. Information about Goods and Prices

  1. Information about goods, including the prices of individual goods and their main characteristics, are listed with individual goods in the online store catalog. All our prices are final, in euros (EUR) and including VAT. The price of goods does not include the price of shipping and possible cash on delivery, which will be displayed only in the last phase of the order, the so-called cart, according to your selection. The final order price in case of cash payment is rounded according to valid legislation. Prices of goods remain valid for the period during which they are displayed in the online store.
  2. All presentations of goods placed in the online store catalog are of an informative nature and the merchant is not obliged to conclude a purchase contract regarding these goods.
  3. Information about costs associated with packaging and delivery of goods is published in the online store. Information about costs associated with packaging and delivery of goods stated in the online store applies only if the goods are delivered within the territory of the Slovak Republic, unless otherwise stated.
  4. Possible discounts from the purchase price of goods cannot be combined with each other unless the merchant and buyer agree otherwise.
  5. The merchant offers current prices in EUR in the online store. The merchant reserves the right to continuously update prices valid for the online store. Prices in the order sent by the buyer are binding and unchangeable.
  6. Original price (typically displayed on the website as crossed out as part of discount information) means the lowest price for the last 30 days before the discount, for which IRONMAN4x4 CEE, s.r.o. offered the respective goods/service/license in its e-shop. Individual price discounts and price discounts that are not included directly in the current selling price of the given goods (i.e. are not provided automatically and across the board) are not taken into account in the calculation of the original price. The original price calculated in this way remains valid even if the goods are discounted gradually several times in a shorter time horizon, but for a maximum of 90 days.

III. Order and Conclusion of Purchase Contract

  1. Costs incurred by the buyer when using means of distance communication in connection with the conclusion of the purchase contract (costs of internet connection, costs of telephone calls) are paid by the buyer themselves. These costs do not differ from the basic rate.
  2. The buyer places an order for goods in the following ways:
    • through their customer account, after prior registration in the online store,
    • by filling out an order form without registration.
  3. When placing an order, the buyer selects the goods, the number of pieces of goods, the method of payment and delivery.
  4. Before sending the order, the buyer is allowed to check and change the data they entered into the order. The buyer sends the order to the seller by clicking the button .... The data stated in the order are considered correct by the merchant. The condition for the validity of the order is the completion of all mandatory data in the order form and the buyer's confirmation that they have familiarized themselves with these terms and conditions.
  5. Immediately after receiving the order, the merchant will send the buyer a confirmation of receipt of the order to the email address that the buyer entered when ordering. This confirmation is automatic and is not considered a conclusion of the contract. The current terms and conditions of the seller are attached to the confirmation. The purchase contract is concluded only after the order is accepted by the merchant. You will receive notification of acceptance of the order at your chosen email address, therefore we ask you to check the correctness of the data you entered.
  6. In the event that the merchant cannot fulfill any of the requirements stated in the order, they will send the buyer a modified offer to their email address. The modified offer is considered a new proposal for a purchase contract and the purchase contract is concluded in such a case - by the buyer's confirmation of acceptance of this offer - to the seller at their email address stated in these terms and conditions.
  7. All orders accepted by the merchant are binding. The buyer may cancel the order as long as the buyer has not received notification of acceptance of the order by the merchant. The buyer may cancel the order by phone at the seller's phone number or email stated in these terms and conditions.
  8. In the event that there was an obvious technical error on the part of the seller when stating the price of goods in the online store, or during ordering, the merchant is not obliged to deliver the goods to the buyer at this completely obviously incorrect price, even if the buyer was sent an automatic confirmation of receipt of the order according to these terms and conditions. The merchant informs the buyer of the error without undue delay and sends the buyer a modified offer to their email address. The modified offer is considered a new proposal for a purchase contract and the purchase contract is concluded in such a case by confirmation of acceptance by the buyer to the seller's email address.

IV. Customer Account

  1. Based on the buyer's registration made in the online store, the buyer can access their customer account. From their customer account, the buyer can order goods. The buyer can also order goods without registration.
  2. When registering for a customer account and when ordering goods, the buyer is obliged to state all data correctly and truthfully. The buyer is obliged to update the data stated in the user account in case of any change. The data stated by the buyer in the customer account and when ordering goods are considered correct by the merchant.
  3. Access to the customer account is secured by a username and password. The buyer is obliged to maintain confidentiality regarding information necessary to access their customer account. The merchant is not responsible for possible misuse of the customer account by third parties.
  4. The buyer is not authorized to allow third parties to use the customer account.
  5. The merchant may cancel the user account, especially if the buyer does not use their user account for a longer period, or if the buyer violates their obligations from the purchase contract or these terms and conditions.
  6. The buyer acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of the seller's hardware and software equipment, or the necessary maintenance of hardware and software equipment of third parties.

V. Payment Terms and Delivery of Goods

  1. The buyer can pay the price of goods and any costs associated with the delivery of goods according to the purchase contract in the following ways:
    • by cashless transfer to the seller's bank account
    • IBAN: SK36 0900 0000 0051 1981 8435 held at SLSP
    • by cashless payment card,
    • by cashless transfer to the seller's account through the GoPay, GlobalPayment payment gateway
    • cash on delivery upon handover of goods,
    • in cash or by payment card upon personal collection at the establishment,
    • in cash or by payment card upon personal collection at Zásielkovňa/Packeta parcel locker
  2. Together with the purchase price, the buyer is obliged to pay the seller the costs associated with packaging and delivery of goods in the agreed amount. Unless expressly stated otherwise below, the purchase price also includes costs associated with the delivery of goods.
  3. In case of cash payment, the purchase price is due upon receipt of goods. In case of cashless payment, the purchase price is due within 3 days from the conclusion of the purchase contract.
  4. In case of payment through the payment gateway, the buyer proceeds according to the instructions of the relevant electronic payment provider.
  5. In case of cashless payment, the buyer's obligation to pay the purchase price is fulfilled at the moment the relevant amount is credited to the seller's bank account.
  6. The merchant does not require any advance payment or other similar payment from the buyer in advance, unless otherwise agreed, e.g. via email, due to the specificity of the order. Payment of the purchase price before sending the goods is not a deposit.
  7. According to the Sales Records Act, the merchant is obliged to issue a receipt to the buyer - upon personal collection and payment by cash register document up to a certain amount. Otherwise, an invoice is issued for each order. At the same time, they are obliged to register the received revenue with the tax administrator online, in case of technical failure then no later than within 48 hours.
  8. Goods are delivered to the buyer:
    • to the address specified by the buyer in the order
    • through a parcel locker to the address of the locker specified by the buyer,
    • by personal collection at the seller's establishment
  9. The choice of delivery method is made during the ordering of goods.
  10. The costs of delivering goods depending on the method of sending and receiving goods are stated in the buyer's order and in the merchant's order confirmation. In the event that the method of transport is agreed based on a special request of the buyer, the buyer bears the risk and any additional costs associated with this method of transport.
  11. If the merchant is obliged according to the purchase contract to deliver goods to the place specified by the buyer in the order, the buyer is obliged to take over the goods upon delivery. In the event that it is necessary to deliver goods repeatedly or in a different way than stated in the order for reasons on the buyer's side, the buyer is obliged to pay the costs associated with repeated delivery of goods, or costs associated with a different method of delivery.
  12. When taking over goods from the carrier, the buyer is obliged to check the integrity of the packaging of the goods and in case of any defects, immediately notify the carrier. In case of detection of damage to the packaging indicating unauthorized entry into the shipment, the buyer does not have to take over the shipment from the carrier.
  13. The merchant will issue the buyer a tax document - invoice. The tax document is sent to the buyer's email address. / The tax document is attached to the delivered goods.
  14. The buyer acquires ownership rights to the goods by paying the entire purchase price for the goods, including delivery costs, but no earlier than by taking over the goods. Responsibility for accidental destruction, damage or loss of goods passes to the buyer at the moment of taking over the goods or at the moment when the buyer had the obligation to take over the goods but did not do so in violation of the purchase contract.
  15. Orders are fulfilled immediately if the goods are in stock. In the event that the goods were not distributed due to lack of stock, they are distributed immediately after their delivery to the warehouse.
  16. The merchant undertakes to:
    • deliver to the buyer the type and quantity of ordered goods at the purchase price and under the payment terms that apply on the day the order is sent
    • deliver to the buyer goods suitably packaged so that they are not damaged during transport
  17. The merchant is not responsible for:
    • delayed delivery of goods caused by the post office or transport company
    • delayed delivery of goods caused by an incorrectly stated recipient address
    • damage to the shipment caused by the post office or transport company
    • possible non-delivery of goods that occurred due to the fault of the manufacturer (supplier) as a result of any restriction or cancellation of distribution rights or other unforeseen obstacles
  18. The buyer undertakes to:
    • take over the ordered goods, check the integrity of the packaging
    • pay for the goods the price in full and in accordance with the payment terms valid on the day the order is sent
  19. In the event that the buyer does not take over the goods (based on the order), the merchant reserves the right to assert their claim for compensation for damage incurred. In the event that the customer does not take over the goods at the first delivery and requests re-delivery of the goods, they are obliged to pay the costs of the first as well as re-delivery of the goods.

NON-COLLECTION OF SHIPMENT

Each confirmed order is binding on the part of the customer according to these terms and conditions. Unjustified and unfounded non-collection of a package sent to the customer by cash on delivery within the given storage period is understood as a gross violation of the terms and conditions, because the customer is always informed electronically about the dispatch of the package. In case of non-collection of a cash on delivery shipment without prior cancellation of the order, the merchant reserves the right to demand payment of a contractual penalty from the customer up to the amount of €20. This amount includes costs: postage for sending goods to the buyer, fee for returning the package, packaging material, administration. An invoice will be sent to the customer electronically and also by mail (due date 14 days).

VI. Withdrawal from Contract

  1. As a consumer, you have the right to return goods within 14 days if you purchased them remotely, i.e. for example via the ironman4x4.sk e-shop. In such a case, you must return the goods undestroyed, undamaged and without signs of use. You should try and inspect the goods in the same way as you would in a regular brick-and-mortar store. If there are signs of wear or other use on the goods, we may reduce the returned purchase price by the reduction in the value of the goods due to such use.
  2. You cannot withdraw from the contract, for example, for hygienic goods that were delivered to you in a sealed protective package and you removed them from such a package, for newspapers, periodicals or magazines, and also for goods that were made based on your requirements. You will find other cases in which it is not possible to withdraw from the contract below.
  3. The buyer who concluded a purchase contract outside their business activity as a consumer has the right to withdraw from the purchase contract.
  4. If the purchase contract is concluded at a distance (through the online store) or outside the seller's premises, and at the same time if the merchant provided the buyer with information about the right to withdraw from the purchase contract, conditions, deadline and procedure for exercising the right to withdraw from the purchase contract including a form for withdrawal from the purchase contract (in accordance with the provision of § 3 para. 1 letter h) of the Consumer Protection Act on Distance Selling) in a timely and proper manner and while fulfilling the facts required by law, the buyer has the right according to the Consumer Protection Act on Distance Selling to withdraw from the purchase contract without stating a reason and without any sanction.
  5. The deadline for withdrawal from the contract is 14 days from:
    • the moment of taking over the goods that was delivered last, if the subject of the purchase contract is ordered goods that are delivered separately
    • the moment of taking over the last part or last piece, if the subject of the purchase contract is several types of goods or delivery of several parts,
    • the moment of taking over the first delivered goods, if the subject of the purchase contract is goods that are delivered during a defined period.
  6. The buyer acknowledges that they cannot, among other things, withdraw from a purchase contract concluded for:
    • provision of a service if its provision began with the express consent of the consumer and the consumer declared that they were properly informed that by expressing this consent they lose the right to withdraw from the contract after the complete provision of the service, and if the service was completely provided,
    • sale of goods or provision of a service whose price depends on the movement of prices on the financial market, which the merchant cannot influence and which may occur during the period for withdrawal from the contract,
    • sale of goods made according to special requirements of the consumer, goods made to measure or goods intended specifically for one consumer,
    • sale of goods that are subject to rapid quality reduction or deterioration,
    • sale of goods closed in protective packaging that is not suitable to return for health protection or hygiene reasons and whose protective packaging was damaged after delivery,
    • sale of goods that can be inseparably mixed with other goods after delivery due to their nature,
    • sale of alcoholic beverages whose price was agreed at the time of conclusion of the contract, while their delivery can be made no earlier than after 30 days and their price depends on the movement of prices on the market that the merchant cannot influence,
    • performance of urgent repairs or maintenance that the consumer expressly requested from the seller; this does not apply to service contracts and contracts whose subject is the sale of goods other than spare parts necessary to perform the repair or maintenance, if they were concluded during the seller's visit to the consumer and the consumer did not order these services or goods in advance,
    • sale of sound recordings, image recordings, audiovisual recordings, books or computer software sold in protective packaging if the consumer unpacked this packaging,
    • sale of periodical press with the exception of sales based on a subscription agreement and sale of books not delivered in protective packaging,
    • provision of accommodation services for purposes other than accommodation, transport of goods, car rental, provision of catering services or provision of services related to leisure activities and according to which the merchant undertakes to provide these services at an agreed time or within an agreed period,
    • provision of electronic content other than on a tangible medium if its provision began with the express consent of the consumer and the consumer declared that they were properly informed that by expressing this consent they lose the right to withdraw from the contract.
  7. To comply with the deadline for withdrawal from the purchase contract, the buyer must send any unambiguous statement expressing their will to withdraw from the purchase contract within the deadline according to para. 1 of Article VI of these terms and conditions.
  8. To withdraw from the purchase contract, the buyer can use the model form for withdrawal from the purchase contract provided by the merchant. The buyer sends the withdrawal from the purchase contract to the seller's email or delivery address stated in these terms and conditions. The merchant will confirm receipt of the form to the buyer without delay.
  9. As soon as you withdraw from the contract, you must return the goods to us without undue delay, no later than within 14 days from the withdrawal from the contract itself. You return the goods at your own expense, which will not be reimbursed. The goods should be undamaged, unused and clean, including all accessories you received with them. If possible, the goods should be returned in the original packaging.
  10. If the buyer withdraws from the purchase contract, the merchant will return to them without delay, but no later than within 14 days from withdrawal from the purchase contract, all funds, except delivery costs, that they received from them, in the same way. The merchant will return the received funds to the buyer in a different way only if the buyer agrees to it and if they do not incur additional costs.
  11. If the buyer chose a different method of delivery of goods than the cheapest one offered by the merchant, the merchant will return to the buyer the costs of delivery of goods in the amount corresponding to the cheapest offered method of delivery of goods.
  12. If the buyer withdraws from the purchase contract, the merchant is not obliged to return the received funds to the buyer before the buyer hands over the goods to them or proves that they sent the goods to the seller.
  13. The buyer must return the goods to the seller undamaged, unworn and unsoiled and if possible, in the original packaging. The merchant is entitled to unilaterally offset the claim for compensation for damage incurred on the goods against the buyer's claim for return of the purchase price.
  14. The merchant is entitled to withdraw from the purchase contract due to sold out stock, unavailability of goods, or when the manufacturer, importer or supplier of goods interrupted production or import of goods. The merchant will immediately inform the buyer through the email address stated in the order and will return within 14 days from notification of withdrawal from the purchase contract all funds including delivery costs that they received from them based on the contract, in the same way, or in a way determined by the buyer.
  15. In case of incorrect pricing of goods, Ironman4x4 CEE, s.r.o. has the right to withdraw from the contract. In such a case, Ironman4x4 CEE, s.r.o. will cancel the order, or other notification from which it will be clear that Ironman4x4 CEE, s.r.o. is withdrawing from the contract. Cases may occur when the price of goods is incorrectly stated. Such cases include, but are not limited to:
    • the price of goods is obviously incorrect at first glance (e.g. it significantly deviates from the usual price of goods),
    • the price of related services such as transport, extended warranty insurance, etc., is obviously incorrect,
    • one or more digits are missing or extra in the price of goods, or
    • the discount on goods exceeds 60% without the goods being part of a special marketing campaign or clearance sale
  16. If you have already paid part of the purchase price of the goods, this amount will be returned to you in the same way no later than within 14 days from the day following the withdrawal from the contract by Ironman4x4 CEE, s.r.o..
  17. When purchasing as an entrepreneur (i.e. with a Company ID), you do not have the legal right to return goods within 14 days when purchasing remotely, unlike a consumer. The law in this regard favors only the consumer. Nevertheless, we also allow entrepreneurs to withdraw from the contract under the same conditions as consumers. Therefore, if you purchased as an entrepreneur, you can withdraw from the contract within 14 days according to the rules stated above.

VII. Rights from Defective Performance

  1. The merchant is responsible to the buyer that the goods have no defects upon receipt. In particular, the merchant is responsible to the buyer that at the time when the buyer received the goods:
    • the goods have the properties that the parties agreed upon, have such properties that the merchant or manufacturer described or that the buyer expected given the nature of the goods and based on advertising carried out by them,
    • the goods are suitable for the purpose that the merchant states for its use or for which goods of the same type are commonly used,
    • the goods correspond in quality or design to the agreed sample or model, if the quality or design was determined according to the agreed sample or model,
    • the goods are in the appropriate quantity, measure or weight, and
    • the goods comply with the requirements of legal regulations.
  2. The merchant has obligations from defective performance at least to the extent that the manufacturer's obligations from defective performance last. The buyer is otherwise entitled to assert the right from a defect that occurs in consumer goods within twenty-four months from receipt.
  3. If the sold goods, its packaging, instructions attached to the goods, or in advertising in accordance with other legal regulations state a period during which the goods can be used, the provisions on quality guarantee shall apply. By quality guarantee, the merchant undertakes that the goods will be suitable for use for the usual purpose for a certain period or that they will retain their usual properties. If the buyer has legitimately pointed out a defect in the goods to the seller, the period for asserting rights from defective performance and the warranty period do not run for the period during which the buyer cannot use the defective goods.
  4. The provisions stated in the previous paragraph of the terms and conditions do not apply to goods sold at a lower price - for a defect for which the lower price was agreed, for wear and tear of goods caused by its usual use, for used goods for a defect corresponding to the degree of use or wear that the goods had upon receipt by the buyer, or if it follows from the nature of the goods. The buyer is not entitled to the right from defective performance if they knew before receiving the goods that the goods had a defect, or if the buyer caused the defect themselves.
  5. In case of a defect, the buyer may submit a claim to the seller and request:
    • replacement with new goods,
    • repair of the goods,
    • a reasonable discount from the purchase price,
    • withdrawal from the contract.
  6. The buyer has the right to withdraw from the contract if:
    • the goods have a substantial defect,
    • they cannot properly use the item due to repeated occurrence of a defect or defects after repair,
    • there is a larger number of defects in the goods.
  7. A substantial breach of the purchase contract is one about which the party breaching the contract already knew or should have known at the conclusion of the contract that the other party would not have concluded the contract if they had foreseen this breach.
  8. For a defect that represents a non-substantial breach of contract (regardless of whether it is a removable or non-removable defect), the buyer is entitled to removal of the defect or a reasonable discount from the purchase price.
  9. If a case of removable defect occurs repeatedly after repair (usually the third claim for the same defect or the fourth for different defects) or the goods have a larger number of defects (usually at least three defects simultaneously), the buyer has the right to assert a request for a discount from the purchase price, replacement of goods, or withdrawal from the contract.
  10. When making a claim, the buyer is obliged to inform the seller which right they have chosen. A change of choice without the buyer's consent is only possible if the buyer requested repair of a defect that turns out to be non-removable. If the buyer does not choose their right from a substantial breach of contract in time, they have the same rights as in case of a non-substantial breach of contract.
  11. If repair or replacement of goods is not possible, based on withdrawal from the contract, the buyer may demand a refund of the purchase price in full.
  12. If the merchant proves that the buyer knew about the defect in the goods before receipt or caused it themselves, the merchant is not obliged to comply with the buyer's claim.
  13. The buyer cannot claim discounted goods for the reason for which the given goods are discounted.
  14. The merchant is obliged to accept a claim at any establishment where acceptance of a claim is possible, or at the registered office or place of business. The merchant is obliged to issue the buyer a written confirmation of when the buyer asserted the right, what is the content of the claim and what method of handling the claim the buyer requires, as well as confirmation of the date and method of handling the claim, including confirmation of the repair performed and its duration, or written justification for rejection of the claim.
  15. The merchant or an employee authorized by them shall decide on the claim immediately, in complex cases within three working days. This period does not include the time reasonable according to the type of product or service necessary for professional assessment of the defect. The claim, including removal of the defect, must be handled without delay, no later than 30 days from the date of asserting the claim, unless the merchant agrees with the buyer on a longer period. The futile expiration of this period is considered a substantial breach of contract and the buyer has the right to withdraw from the purchase contract. The moment of asserting the claim is considered the moment when the buyer's expression of will (assertion of the right from defective performance) reaches the seller.
  16. The merchant informs the buyer in writing about the result of the claim.
  17. The buyer is not entitled to the right from defective performance if the buyer knew before receiving the item that the item had a defect, or if the buyer caused the defect themselves.
  18. In case of a legitimate claim, the buyer has the right to reimbursement of purposefully incurred costs arising in connection with asserting the claim. The buyer may assert this right with the seller within one month after the expiration of the warranty period, otherwise the court may not grant it.
  19. The choice of claim method belongs to the buyer, HOWEVER, they must always contact the merchant in some way (and be able to prove it in case of disputes), in person, by email, by mail and prove WHAT they are claiming and why, and also deliver the goods in question to the merchant for assessment, or assessment by the manufacturer. Virtual or telepathic claim resolution is not possible.

VIII. Delivery

  1. The contracting parties may deliver all written correspondence to each other via electronic mail.
  2. The buyer delivers correspondence to the seller to the email address stated in these terms and conditions. The merchant delivers correspondence to the buyer to the email address stated in their customer account or in the order.

IX. Personal Data

  1. All information that you provide during our cooperation is confidential and we will treat it as such. If you do not give us written consent to do so, we will not use data about you in any other way than for the purpose of fulfilling the contract, except for the email address to which business notifications may be sent, because this procedure is allowed by law if you do not refuse it. These notifications may only concern similar or related goods and can be unsubscribed at any time in a simple way (by sending a letter, email or clicking on a link in the business notification). The email address will be kept for this purpose for a period of 3 years from the conclusion of the last contract between the contracting parties.
  2. More detailed information on the protection of personal data can be found in the personal data protection principles HERE.

X. Complaint and Dispute Resolution

  1. We care that you are satisfied with the ironman4x4.sk online store. And if we fail at something, we are ready to resolve the situation. Although the customer is in the first place for us, unfortunately we cannot exclude, even with the best functioning, that exceptional failures of our employee(s) will occur. For the fastest resolution of your complaint, contact us as soon as possible, and we will try to resolve it as quickly as possible.
  2. If we do not resolve the complaint to your satisfaction, it is possible to resolve these disputes also out of court. In such a case, you can, as a consumer (it must not be a "purchase with Company ID"), contact an out-of-court dispute resolution entity, which is, for example, the Slovak Trade Inspection, or resolve the dispute online through a platform designated for this purpose.
  3. The European Consumer Centre Slovak Republic, with registered office Mlynské nivy 44/A 827 15, Bratislava 212 Slovak Republic, website: http://www.evropskyspotrebitel.sk is a contact point according to Regulation of the European Parliament and of the Council (EU) No. 524/2013 of 21 May 2013 on online dispute resolution for consumer disputes and supplements Regulation (EC) No. 2006/2004 and Directive 2009/22/EC (Regulation on online consumer dispute resolution).
  4. The merchant is authorized to sell goods based on a trade license. Trade control is carried out within its competence by the relevant trade office. The Slovak Trade Inspection carries out, within a defined scope, among other things, supervision over compliance with the Consumer Protection Act and the Consumer Protection Act on Distance Selling.

XI. Final Provisions

  1. All agreements between the merchant and the buyer are governed by the legal order of the Slovak Republic. If the relationship established by the purchase contract contains an international element, then the parties agree that the relationship is governed by the law of the Slovak Republic. This does not affect the consumer's rights arising from generally binding legal regulations.
  2. The contract is concluded in the Slovak language. If a translation of the contract text is created for the buyer's needs, it applies that in case of a dispute about the interpretation of terms, the interpretation of the contract in the Slovak language applies.
  3. All rights to the seller's website, especially copyright to the content, including the layout of the page, photos, videos, graphics, trademarks, logo and other content and elements, belong to the seller. It is forbidden to copy, modify or otherwise use the website or part of it without the seller's consent.
  4. The merchant is not responsible for errors arising as a result of third-party interference with the online store or as a result of its use contrary to its purpose. The buyer must not use procedures when using the online store that could have a negative impact on its operation and must not perform any activity that could enable them or third parties to interfere without authorization or use without authorization the software or other components forming the online store and use the online store or its parts or software in a way that would be contrary to its purpose or purpose.
  5. The purchase contract including the terms and conditions is archived by the merchant in electronic form, but for a maximum period according to the relevant legal regulations, for the purpose of its successful fulfillment and is not accessible to third uninvolved parties.
  6. The merchant may change or supplement the wording of the terms and conditions. This provision does not affect the rights and obligations arising during the validity of the previous wording of the terms and conditions.
  7. The annex to the terms and conditions is a model form for withdrawal from the contract.

These terms and conditions come into effect on 1.7.2024


Annex No. 1

WITHDRAWAL FROM DISTANCE CONTRACT AND CONTRACT CONCLUDED OUTSIDE THE MERCHANT'S PREMISES FORM - Annex No. 1 TC_Withdrawal from contract

(Fill out and send this form only if you wish to withdraw from a distance contract or a contract concluded outside the merchant's premises.)

MERCHANT:

IRONMAN4x4 CEE, s.r.o.

Company ID: 35 780 606
Tax ID: 2020222424
Registered office: Vyšehradská 4, 851 06 Bratislava, registered in the Commercial Register of the District Court Bratislava I, Section Sro, Insert No. 21003/B

Contact details:
Email: ironman4x4@ironman4x4.sk
Phone: 0910 124 459
Website: ironman4x4.sk

(hereinafter referred to as the "merchant")

BUYER:

Consumer's name and surname .................................................................................................

Consumer's address .................................................................................................

Consumer's email address .................................................................................................

I hereby notify that I withdraw from the purchase contract, the subject of which was the delivery of goods (Buyer modifies/adds info about goods): .....................................................................

...........................................................................................................................................................................................................................................................................................................................................

...........................................................................................................................................................................................................................................................................................................................................

Date of ordering goods/order number .............................................................................

By withdrawing from the purchase contract/contract* the consumer returns the purchased goods to the seller, while the costs associated with returning the goods are borne by the consumer.

Consumer's/consumers' signature* ..............

In..................... on ...................

For download: Annex No. 1_Withdrawal_TC_

🎄 CHRISTMAS ANNOUNCEMENT 🎄

Dear customers,

We would like to inform you that our company will be closed from December 22, 2025, to January 6, 2026, due to the Christmas holidays and company-wide leave.

All orders received during this period will be processed and handled progressively starting from January 7, 2026.

Thank you for your understanding. We wish you a wonderful holiday season and a successful start to the New Year!

I do understand